The price you see is the price you pay
Fees are set across the Mezo network, shown before you book, and confirmed before you pay anything. No surprises at the front desk.
Searching is free
Browsing specialists, comparing fees, and managing your appointments costs nothing. You only pay when you book.
One clear fee per visit
Every consultation shows its exact fee upfront: the specialist's fee plus a small booking fee, together, before you confirm.
Cash or HMO
Pay by card through Paystack or use your HMO plan. Either way, the fee you are quoted is the fee that applies.
Pay as you go, or become a member
Pay as you go is always free. Members get reduced fees, free teleconsults, and priority scheduling across the network.
Mezo Basic
Mezo Plus
Mezo Family
Common questions about fees
Do I need a membership to see a doctor?
No. Pay as you go is free and always available. Membership is optional: it reduces your booking fees and adds free teleconsults and priority scheduling.
When do I actually pay?
Only when you book an appointment. You see the full cost, the consultation fee plus the booking fee, before you confirm. If you request an appointment through a care coordinator, your fee is confirmed with you before any payment.
Can I use my HMO?
Yes. Many specialists in the network accept HMO plans. You can filter by HMO when searching, or tell your care coordinator which plan you carry.
Can I cancel my membership?
Yes. Monthly memberships can be cancelled anytime. Annual memberships can be cancelled with a prorated refund within the first 30 days.
What if I cancel or reschedule an appointment?
You can cancel or reschedule up to 24 hours before your appointment at no charge. Late cancellations are subject to the specialist's policy, which you see before booking.
Looking for doctor plans? See pricing for doctors